Frequently Asked Questions

To ensure the course continues to provide best practice and practical support for the participants we continually review the subject covered each year. 

This allows us to adapt the course to the evolving needs of the industry, updating the syllabus to tackle any gaps in industry management knowledge or awareness that may come up.  

For the current year, some of the main topics covered include:

• Customer Care and Communication
• Operations Management
• Human Resource Management
• Performance Management 
• Team Development
• Marketing Management
• Hospitality Law & Insurance
• Occupational Health and Safety
• Fraud Prevention
• Wine Studies and Appreciation 

We've had fantastic feedback from those who have taken the course. To get a better taste of what they think about the Diploma, take a look here>>>

The Diploma will run over a term of 10 modules every second Tuesday commencing 3rd October 2023 until 9th April 2024.

The schedule has been designed so as to avoid the main busy periods of the year for the trade (eg. Christmas, St. Patrick's Day etc).  

The course runs every second Tuesday. 

It begins at 10am and runs to 1pm and then from 1.40pm to 4.40pm.

Lunch and tea & coffee breaks are provided by the LVA onsite.

The course takes place in the LVA offices off Anglesea Road in Ballsbridge, Dublin 4.  

The next intake in October 2023 will mark the 8th year that the course has been run. 

The next Diploma will begin at 10am on 3rd October 2023 and run until 9th April 2024.

We continually seek out experts in their respective fields for each of the subjects covered. We also look for recommendations from those within the industry, so that we can provide lecturers of the highest standard.